Using Human-centered design to reimagine the social service ecosystem of Houston

Build With Us is the culmination of over a year’s worth of research, fieldwork, and conversations focused on Harris County residents impacted by COVID-19. Doing this type of research and deep listening at the height of the pandemic has allowed Connective Houston and its partners to elevate the voices of residents, prioritize their experience, and adjust resources in real time to respond to the growing and changing needs of community members. I collaborated with strategists and other creatives to art-direct, design, and oversee production of a 128-page report and the UX/UI. 

Collaborators
Connective Houston, fahad punjwani, Shirley Hernandez